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Overcoming Printer Problems Showing your printer who's boss! |
Welcome to the first Tip of the Week. I plan to keep the tips short and sweet and valuable enough that you might want to start a notebook to keep them in. I can almost promise that someday you will need this week's tip. Do you ever tell your printer to print a document ... and nothing happens? OR, do you tell your printer to print a document and it prints that document over and over and over .....? Here's the solution. Sometimes when you tell your printer to print, the print command gets "stuck." (That's a very technical computer term.) In other words, it just sits there. If you continue to repeat the print command, all of those commands will back up behind the first one and wait. The solution for printing nothing or printing too much is the same: LEFT click the Start button in the bottom left corner of your screen. LEFT click Control Panel about halfway down on the right side of the two columns. If you don't see rows and rows of icons, LEFT click Switch to Classic View at the top left of your screen. Now Double LEFT click the Printers and Faxes icon. You will see one or more printer icons on your screen, depending on how many printers are connected to your computer. Each icon will have 3 lines of text beside it. The first line will be the name of the printer, the second line will indicate the number of documents waiting to be printed, and the third line may say Ready. For example, on my screen I see: Brother MFC 9600 (name and model of my printer) Double click the printer icon and you will see a list of documents waiting to print. To clear all of the documents, LEFT click Printer at the top of your screen. Then LEFT click Cancel All Documents. In a moment or two, all of documents should be deleted. If any of them remain, repeat the steps above. Then close the Printer menu and close Control Panel by clicking the red "X" in the top right corner of your screen. Now return to the document you were attempting to print and try again. If all else fails, turn off the printer and unplug both cables on the back. Turn off your computer also. Leave everything turned off for 5-10 minutes. (Call that a cooling off period.) Then, plug the printer cables back in, turn the computer on and turn the printer on. Try printing your document again. Good luck! Feel free to forward this tip to a friend by clicking Forward email to a friend below. If you have a computer tip you'd like to share, please send it to me. Thanks! |
Barb Walker Taming Your Computer Inc. email: mycomputerlady@aol.com phone: 303 752-2152 web: http://rs6.net/tn.jsp?t=ozvkiobab.0.caxuz9n6.nc8p5un6.572&p=http%3A%2F%2Fwww.TamingYourComputer.com |
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